1. About Ugandan Pros
Ugandan Pros is a platform designed to help users discover and connect with professionals, businesses, service providers, and boda riders across Uganda.
The platform allows users to search for services, view professional and business information, and contact service providers directly.
2. Information We May Collect
Personal Information
Depending on how you use the application, we may collect:
- Name
- Phone number
- Email address
- District or general location
- Information submitted through support or contact forms
- Information provided when requesting a callback
- Information provided when communicating with support
Professional and Business Information
If you register or submit information as a professional or business, we may collect:
- Business or professional name
- Category or profession
- Business description
- Contact information
- Business location
- Services offered
- Business operating information
- Profile photographs or other information you submit
Location Information
Ugandan Pros may request access to your location where location functionality is relevant to the service you use.
Location information may be used to:
- Help you discover professionals and businesses near you
- Improve search results based on location
- Display relevant local services
- Improve location-based features
You can control location permissions through your device settings. You may continue to use features that do not require location access.
Device and Technical Information
Depending on the services and technologies used by the application, certain technical information may be collected automatically, including:
- Device type
- Operating system and version
- Application version
- IP address
- Device identifiers
- Crash and diagnostic information
- General usage information
3. How We Use Information
We may use information to:
- Provide and operate the application
- Help users find professionals and businesses
- Connect users with service providers
- Provide location-based services
- Process callback or support requests
- Maintain professional and business listings
- Respond to customer support requests
- Improve application functionality and performance
- Detect and prevent misuse, fraud, or security problems
- Maintain system security
- Analyze application performance
- Communicate important service-related information
- Comply with applicable legal requirements
5. Sharing Information With Service Providers
We may use trusted third-party service providers to help operate, maintain, secure, and improve Ugandan Pros.
These providers may assist with:
- Hosting and data storage
- Application infrastructure
- Technical support
- Analytics and diagnostics
- Security
- Communications
- Other services necessary to operate the application
We do not sell your personal information.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain legitimate operational purposes, resolve disputes, enforce agreements, maintain security, and comply with applicable legal obligations.
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our retention practices and applicable law.
8. Requesting Deletion of Your Information
You may request deletion of personal information associated with your use of Ugandan Pros.
To request deletion, contact us using the support details below. Please include your name, the email address or phone number associated with your information where applicable, and a description of the information you would like deleted.
We may need to verify your identity before processing a deletion request. Some information may be retained where necessary to comply with legal obligations, resolve disputes, prevent fraud or abuse, maintain security, or satisfy other legitimate legal requirements.
9. Your Privacy Choices
Depending on the information involved, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where processing is based on consent
- Control device permissions such as location access
- Contact us with questions about your information
You can manage certain permissions directly through your device settings.
10. Children's Privacy
Ugandan Pros is not intended to collect personal information from children for purposes that are not appropriate for their age.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy. We encourage users to periodically review this page.
13. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
Ugandan Pros
Email:
ugandanpros@gmail.com
We will review privacy-related requests and respond within a reasonable period.
14. Your Agreement
By using Ugandan Pros, you acknowledge that you have read and understood this Privacy Policy.
Ugandan Pros - Professionals You Can Trust.